Community Executive

Job Description

Experience – 0 to 2 years

Key Roles & Responsibilities:

• Be the first level SPOC for customer level queries
• Manage reception during business hours
• Illustrate Smartworks’ core values and strive to achieve our mission.
• Support the Community Management team to achieve the following:
  ⦁ Create a welcoming and collaborative environment for our members through events and building relationships between members.
  ⦁ Ensure that your building is fully operational and processes are running smoothly.
  ⦁ Assist with move-ins and move-outs; prepare and distribute member welcome packets.
  ⦁ Take direction from the Community Manager to support the Team as necessary.
  ⦁ Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.

Skills & Qualifications Required:

• Fresher/ 1-2 years of experience.
• BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
• Thrive in a fast paced environment while maintaining excellent attention to detail.
• Strong communication, organization and project management skills