Community Executive
SmartWorks
Job Description
Experience – 0 to 2 years
Key Roles & Responsibilities:
- Be the first level SPOC for customer level queries
- Manage reception during business hours
- Illustrate Smartworks’ core values and strive to achieve our mission.
- Support the Community Management team to achieve the following:
⦁ Create a welcoming and collaborative environment for our members through events and building relationships between members.
⦁ Ensure that your building is fully operational and processes are running smoothly.
⦁ Assist with move-ins and move-outs; prepare and distribute member welcome packets.
⦁ Take direction from the Community Manager to support the Team as necessary.
⦁ Greet members and other people who come in for tours, track walk-ins, schedule tours, and send confirmation emails.
Skills & Qualifications Required:
- Fresher/ 1-2 years of experience.
- BA / BS or equivalent in Business, Marketing, Hospitality or other related degrees.
- Thrive in a fast paced environment while maintaining excellent attention to detail.
- Strong communication, organization and project management skills